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Customers’ initial onboarding gives you the chance to demonstrate how your product functions, how it helps them, and why they must feel confident selecting it. Increased product usage, higher renewal rates, and less churn are all results of an improved onboarding process. A customer education LMS can offer a single system for various data that might be used in your customer onboarding process. Your Support Tickets Are Multiplying Like Crazy Do alivetalk frequently ask the same questions to your customer support or help desk teams? Individual tickets require time and effort to resolve, which frequently causes staff fatigue and lack of attention to more important matters. A customer education program can free up CSMs to concentrate on more strategic customer concerns by Gets me up training content that targets these important areas. Additionally, it might result in fewer customer support tickets being submitted, You Require Less Time To Value Do customers freque